If your phone facing software problem then You'll have to flash it Software problem may be which is given Below
1. Mobile stucked on Logo, 2. Automatically Installing apps, 3. Deducting your balance, 4. Auto Restarting etc.
you need to flash it. Before Start Flashing check your battery for charge, battery should be charge about 70% or more. Low battery may be cause of damages your device.
After flashing you will loose all your Data, Your Pics, Your Contacts, Your Files all you will loose.
for backup you can copy all contacts at your sim card, for save photos, videos, songs you can use SD Cards, Pen Drive, External Harddisk, Another Mobile whatever you have at this moment of flashing your mobile
After charge your battery and Save your very very important data, there are some steps of flashing mobile follw this step by step, definately you can do it.
Flash file of Micromax Q332